Terms and conditions

Next Step Cards terms and conditions:

• Training includes pre-learning which must be completed before training
• Training will take place at central locations (subject to negotiation, extra costs will apply outside mainland UK)
• Each Next Step licence holder will receive 1 pack of Next Step cards following the training.  If your cards are lost or damaged, a replacement pack can be issued at a charge of £50 per pack.  Under no circumstances can a pack of cards be purchased for an individual who has not attended the official Next Step training.
• Cancellations are subject to the following charges:
  • 4+ weeks notice before training date - no charge to move delegate to an alternative date (subject to availability)
  • 14-28 days notice before training date - we reserve the right to charge an administration fee for moving delegate to an alternative date (subject to availability)
  • 48 hours - 14 days notice before training date - 25% charge of the cost of the training will be applied to move delegate to an alternative date (subject to availability) - unless you have another person who can attend in your place
  • less than 48 hours notice before training date - 50% charge of the cost of the training will be applied to move delegate to an alternative date (subject to availability)