Next Step Cards terms and conditions:

  • Training includes pre-learning which must be completed before training
  • Training will take place at central locations (subject to negotiation, extra costs will apply outside mainland UK)
  • Each Next Step licence holder will receive 1 pack of Next Step cards following the training.  If your cards are lost or damaged, a replacement pack can be issued at a charge of £50 per pack.  Under no circumstances can a pack of cards be purchased for an individual who has not attended the official Next Step training.
  • Cancellations are subject to the following charges:
    • More than 30 days' notice before training date - no charge to move delegate to an alternative date (subject to availability) and 100% refund may be claimed
    •  14-30 days' notice before training date - we reserve the right to charge an administration fee for moving delegate to an alternative date (subject to availability), if not possible - a 50% refund may be claimed
    • Less than 14 days' notice before the event - no refund will be available, and delegate would need to rebook onto another date at full price